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Customer Service Unit

См. также в других словарях:

  • Customer service unit — In telecommunication, a customer service unit (CSU) is a device that provides an accessing arrangement at a user location to either switched or point to point, data conditioned circuits at a specifically established data signaling rate. Note: A… …   Wikipedia

  • Channel service unit — In telecommunications, a channel service unit (CSU) is a line bridging device for use with T carrier that: is used to perform loopback testing, may perform bit stuffing, may also provide a framing and formatting pattern compatible with the… …   Wikipedia

  • Channel Service Unit —    Abbreviated CSU. A device that functions as a certified safe electrical circuit, acting as a buffer between the customer s equipment and a public carrier s WAN.    A CSU prevents faulty CPE (customer premises equipment), such as DSUs (data… …   Dictionary of networking

  • Service (economics) — A service is the non material equivalent of a good. A service provision is an economic activity that does not result in ownership, and this is what differentiates it from providing physical goods. It is claimed to be a process that creates… …   Wikipedia

  • Service climate — Climate for service refers to employee perceptions of the practices, procedures, and behaviors that get rewarded, supported, and expected with regard to customer service and customer service quality. For example, to the extent that employees… …   Wikipedia

  • Service system — A service system (or customer service system, CSS) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. Marketing, operations, and global environment …   Wikipedia

  • customer — noun ADJECTIVE ▪ big, favoured/favored (esp. BrE), favourite/favorite (esp. AmE), good, important, key, large, major ▪ They are one of our biggest custom …   Collocations dictionary

  • Customer lifetime value — Contents 1 Definition of Customer Lifetime Value 2 Calculation in customer retention cases 3 Uses and Advantages of CLV 4 References …   Wikipedia

  • Customer-premises equipment — or customer provided equipment (CPE) is any terminal and associated equipment located at a subscriber s premises and connected with a carrier s telecommunication channel(s) at the demarcation point ( demarc ). The demarc is a point established in …   Wikipedia

  • Service level — measures the performance of a system. Certain goals are defined and the service level gives the percentage to which they should be achieved.Examples * Percentage of calls answered in a call center. * Percentage of customers waiting less than a… …   Wikipedia

  • Service-oriented modeling — cite book |last=Bell |first=Michael|title=Service Oriented Modeling: Service Analysis, Design, and Architecture|year= 2008 |publisher=Wiley Sons|isbn=978 0 470 14111 3 |chapter=Introduction to Service Oriented Modeling] is a software development… …   Wikipedia

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